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The participant from Brazil experienced described that 1xbet Casino had shut their account, allegedly resulting from a self-declared gambling addiction. The player had disputed this claim, stating that they had never created this type of declaration and experienced asked for the payout of their winnings amounting to 4152 Brazilian serious. The casino experienced claimed the player experienced asked for the account blockage citing gambling addiction, as well as the request had appear straight from the participant's licensed account. The casino had also stated that the player's harmony at the time of account blockage didn't volume to 4152 reals.
The player from Nigeria experienced described that his 1xBet account had been blocked for KYC verification. Even with obtaining presented the requested paperwork, 1xBet aid experienced claimed the identification presented was phony. Even immediately after notarizing the documents, they were nevertheless not able to entry their cash and only received automatic responses from support.
The issue was settled if the participant productively withdrew his winnings on August 3, 2024. Having said that, the casino educated him that even further bets will be declined, along with the player was encouraged not to use the account anymore.
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The player's account bought blocked plus the equilibrium was confiscated. Although the casino spelled out the specific situation, it had been unable to present us Together with the suitable proof supporting its promises and choice. As a result, the grievance was closed as unresolved.
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The participant from Iran had deposited money into his account but the resources appeared to be missing. We rejected the criticism since the player stopped responding to our messages and thoughts.
The participant from Germany was unable to withdraw his winnings as being the casino had removed the VISA withdrawal choice right after he made a income. Regardless of acquiring followed the casino's suggestion to employ a distinct payment process for withdrawal right after depositing with it and betting the full in the deposit, the participant's withdrawal requests had been refused.